Website Care — Ashburn, Virginia

Your website shouldn't be your problem.

We build, host, secure, and update websites for local businesses across Northern Virginia. One flat monthly fee, one real person who answers, zero dashboards for you to babysit.

Book a Free 15-Min Tech Audit

No pressure. No sales pitch. Fifteen minutes, straight answers.

Based in Ashburn, VA Real human support Flat-rate pricing Hosting included — one bill

The Problem

Nobody opened a business to become their own IT department.

You've got a website somewhere. You're not totally sure who hosts it. You haven't touched it since it launched. Here's what that actually costs you.

01

Your only real storefront is a Facebook page.

You don't own it. You can't change how it ranks. One policy update and your entire customer list is behind someone else's login. A site on your own domain is the one asset a platform can't take back.

02

You're scared to touch your own site.

Changing your hours shouldn't require a tutorial. Most owners just leave it wrong for six months instead of risking a broken page. Send us a text. It's changed the same day.

03

Nobody is watching it at 2am.

Plugins go stale. Certificates expire. Sites get hacked quietly and stay hacked for weeks. You find out when a customer tells you Google is flagging your business as unsafe.

04

Your last web tech stopped answering.

Built the site, cashed the check, disappeared. Now you're paying three separate bills for hosting, domain, and email and you can't log in to any of them. We take all of it over.

What You Get

Everything a web tech does. Without chasing a web tech.

Every item below is handled for you, every month, on every plan level it appears in. No hourly invoices. No "that's out of scope."

Managed hosting & SSL

Fast hosting, domain, and certificates on one bill. No separate control panel you have to remember the password to.

$360 / yr value

Daily offsite backups

Every night, stored off your server, with one-click restore. If something breaks at 4pm on a Friday, we roll it back.

$99 / yr value

Core & plugin updates

Run during low-traffic hours, tested after, rolled back if anything looks off. You never see it happen.

$468 / yr value

24/7 uptime monitoring

Checked every minute. If your site drops, we're alerted and working on it before a customer ever calls you about it.

$144 / yr value

Security & spam control

Malware scanning, firewall rules, login hardening, and form-spam filtering. Quiet, constant, invisible.

$300 / yr value

Google Business Profile

Hours, photos, Q&A, review responses, and spam-listing takedowns, managed for you from Growth up. This is the thing that turns a search into a phone call.

$1,500 / yr value

Done-for-you changes

Text or email what you need — new hours, a photo swap, a holiday notice, a special. Anything that takes 30 minutes or less is one request, and Growth and up are unlimited.

$720 / yr value

Speed & SEO health

Caching, image compression, database cleanup, broken-link sweeps. A slow site is a site people leave.

$900 / yr value

Compliance upkeep

Accessibility scanning plus privacy-policy and cookie-consent maintenance, with a full ADA/WCAG audit on Enterprise. A copy-pasted 2019 policy is a liability, not a checkbox.

$650 / yr value
Bought separately, this list runs about
$5,141/yr$2,388/yr on Growth
TJ Harris, founder of Digital Maintenance, in Ashburn, Virginia

About

TJ Harris

Founder — Digital Maintenance

Over the past few years I've had similar experiences with multiple local businesses — broken links, difficulty locating via Google search, or redirects to Facebook. I quickly realized what was happening.

Somebody built them a site, took the money, and vanished. Two years later the plugins are eight versions behind, the SSL certificate has expired, the contact form quietly stopped sending email, and nobody noticed because nobody was looking.

That's not a technology problem. It's a nobody-owns-it problem. So I built a business where one person owns it — hosting, security, backups, updates, Google, the whole thing.

No account managers. No ticket portal. You text me. I fix it. The business flourishes.

Own the asset. Answer the phone.
Everything else is noise.

Pricing

Flat monthly price. No contract. No surprises.

Upgrade, downgrade, or cancel any month. Everything below is the real price — there is no setup fee waiting at the end of a call.

Don't have a website yet?

We'll design, build, and launch one — custom, mobile-first, with domain and hosting configured for you — then keep it running on a care plan.

From $499
One-time build
40% — To start
40% of the total is due before the build begins. That's what reserves your spot and puts us to work.
60% — At launch
The remaining 60% is due once the build is complete. You see the finished site before you pay the balance.
14 days — Refundable
The 40% deposit is refundable for 14 days. Change your mind within two weeks of paying and you get it back in full. After that it's non-refundable — the work is already underway.
01 — Essentials

The Essentials

Keep the lights on. For shops and small businesses that just need someone watching the store.

$99/mo
Billed monthly
  • Managed hosting, domain & SSL — one bill, no separate login
  • Automated daily offsite backups with 1-click restore
  • Core software & plugin updates during low-traffic hours
  • 24/7 uptime monitoring + emergency response, any hour
  • Malware scanning, firewall & form-spam filtering
  • Google Business Profile monitoring — we watch for unauthorized edits and spam and alert you
  • 2 change requests a month, 30 minutes each
  • Monthly report: everything updated, every threat blocked
Get started
03 — Enterprise

The Enterprise Plan

When the website is the business. For revenue-critical sites where an hour of downtime costs more than a year of this plan.

$449/mo
Billed monthly
  • Everything in Essentials and Growth
  • Annual ADA/WCAG accessibility audit of your top 10 pages + a prioritized remediation plan
  • Unlimited change requests — 30 minutes each, up to 3 running at once, top of the queue
  • Same or next business day turnaround on routine requests
  • Advanced security: DDoS protection, database monitoring, SSL management
  • Local search rank reporting + review generation campaigns
  • Quarterly 30-minute strategy call on analytics & health
Get started

The 30-Day Walk-Away Guarantee

Try any care plan for 30 days. If you decide it isn't worth it, email or text and say so. We refund that month's plan fee — no forms, no exit interview, no "let me transfer you to retention."

To be straight with you about the one limit: the guarantee covers the plan fee. If we completed change requests or project work for you during those 30 days, that work is billed at our standard rate and comes out of the refund. We'll send you the itemized list before we charge a cent, and if you'd rather we just didn't do the work until you're sure, say so and we'll wait.

Either way you leave with everything: a full copy of your site, your database, your domain transferred into your own name, and every login we hold. We don't hold your business hostage to keep you as a customer. If we're not earning $99 a month, you shouldn't be paying it.

Book a Free 15-Min Tech Audit

We'll tell you if you don't need us.

FAQ

The questions you'd ask on the call.

$99/mo for The Essentials, $199/mo for The Growth Plan, and $449/mo for The Enterprise Plan. Hosting is included in every one of those — it is not a separate line item and there is no setup fee.

If you need a site built from scratch, that's a one-time $499 and up depending on page count and complexity. It's split in two: 40% up front before the build starts, and the remaining 60% when the build is complete — you see the finished site before you pay the balance. That 40% deposit is refundable for 14 days — change your mind within two weeks of paying and you get it back in full. After that it's non-refundable, because the work is already underway.

That's the entire price list. Nothing else appears on your invoice.

For care plans, yes — hosting is included because we can't promise uptime on a server we don't control. We handle the entire migration ourselves, usually overnight, and your site does not go down while we do it. You don't need to find any passwords; we'll walk you through recovering whatever you've lost.

No. Once you're on a plan, you cancel that old hosting bill. Small-business hosting typically runs $25–$40 a month — often for a control panel you never log into — plus a domain renewal you forgot about. That comes off your books the day we migrate.

On Growth, most change requests are done within one business day and always within two. Enterprise is same or next business day, top of the queue. Most land the same afternoon. If your site is down, monitoring alerts us before you notice and we're on it immediately, any hour, on every plan. Not just the expensive one.

You get a phone number and an email address that reach a person, not a queue.

You cancel. There's no contract and no notice period. Within 30 days of signing up, the 30-Day Walk-Away Guarantee refunds that month's plan fee — less any change requests or project work we actually delivered during the window, itemized before we charge anything.

Either way you leave with a full export of your site and database, your domain transferred into your own name, and every credential we hold. Holding a small business's website hostage is a scummy way to run a company.

Yes, and we state it plainly rather than burying it. We work in 30-minute change requests. Anything we can finish in half an hour — swapping a photo, updating your hours, fixing a form, posting a special, adding a section — is one request.

Essentials includes 2 requests a month. Growth and Enterprise are unlimited: send as many as you want. Growth runs one at a time, Enterprise runs up to three at once and jumps the queue.

If something takes longer than 30 minutes, we tell you before we start and quote it. You will never open an invoice and find a charge you didn't agree to. Full redesigns, custom development, logo and graphic design, and written content are builds, not requests — we quote those separately.

That's where we're based and where most clients are — Ashburn, Herndon, Reston, Sterling, Leesburg, Centreville, Manassas, Fairfax. Being local matters for Google Business Profile work and for the fact that you can meet us in person.

We do take clients outside the area. Everything except the in-person handshake works the same.

We'll still manage the parts we can — Google Business Profile, content updates, SEO health, compliance — but hosting, backups, and server security are controlled by that platform, not by us. On a free audit we'll tell you honestly whether moving is worth it for your business or whether you should stay put and pay us less.

Get Started

Got a website? We've got it handled.

Fifteen minutes, no pitch. We'll look at what you have, tell you what's actually wrong with it, and you can decide from there.

Or skip the form.

Call or text
(571) 293-1247
Email instead →
info@getdigitalmaintenance.com

A real person replies within one business day. Usually much sooner.

Proudly serving Ashburn, Herndon, Reston, Sterling, Leesburg, Centreville, Manassas, Fairfax, and the surrounding Northern Virginia communities.